Last updated: April 23, 2026
Data controller: Softcen Oy
Business ID (Finland): 2587908-2
Registered office: Haravatie 3, 90530 Oulu, Finland
Contact email: contact@softcen.com
Softcen ("we", "us") may process the following categories of personal data:
Data collected can vary by game, platform, and enabled features.
| Purpose | Legal Basis (EU/EEA/UK) |
|---|---|
| Provide core game functionality, maintain service operations | Performance of contract (Art. 6(1)(b) GDPR) |
| Security, fraud prevention, abuse detection, service integrity | Legitimate interests (Art. 6(1)(f) GDPR) |
| Crash diagnostics and technical analytics needed to maintain stability | Legitimate interests (Art. 6(1)(f) GDPR) |
| Personalized ads, non-essential analytics, push/marketing features where required | Consent (Art. 6(1)(a) GDPR and ePrivacy rules) |
| Legal compliance and regulatory requests | Legal obligation (Art. 6(1)(c) GDPR) |
Where processing is based on consent, you can withdraw consent at any time in in-game privacy options (if available), platform settings, or by contacting us.
We use third-party service providers and platforms. Depending on integration and data flow, they may act as processors or independent controllers.
| Data Category | Typical Retention |
|---|---|
| Core game operation data | For as long as needed to provide the service and support active game operation |
| Crash/performance logs | Up to 24 months unless longer retention is required for security or legal reasons |
| Advertising and analytics identifiers | According to partner retention rules, user consent status, and platform controls |
| Consent records | For as long as required to demonstrate consent and legal compliance |
| Support and legal request records | For as long as necessary to resolve the request and meet legal obligations |
Some partners may process data outside the EU/EEA. Where required, we rely on appropriate safeguards, such as the European Commission Standard Contractual Clauses (SCCs), adequacy decisions, or other legally recognized transfer mechanisms.
Where applicable under GDPR and local law, you have the right to:
In Finland, the supervisory authority is the Office of the Data Protection Ombudsman: https://tietosuoja.fi/en/home
Our services are not directed to children under 13. If local law requires a higher digital consent age (up to 16 in some EU countries), consent-based processing will follow local requirements. If you believe a child has provided personal data to us, contact us and we will investigate.
We use reasonable technical and organizational measures to protect personal data, including secure transmission (HTTPS/TLS) where applicable.
No system is fully secure, but we continuously work to reduce risk and protect service integrity.
We may update this policy from time to time. Material updates will be reflected by updating the "Last updated" date on this page and, where required, by additional notice in the service.
For privacy-related requests or questions, contact:
Softcen Oy
Haravatie 3, 90530 Oulu Finland
Business ID (Finnish): 2587908-2
Email: contact@softcen.com